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Group Administration Specialist

2 months ago


McKinney, Texas, United States Delta Dental Plan Of Michigan Inc Full time
About the Role

We are seeking a highly skilled and detail-oriented Group Administration Specialist to join our team at Delta Dental Plan Of Michigan Inc.

Key Responsibilities:

  • Verify and enter group, member, and agent information into relevant applications, including adds, terminations, updates, member merges, new clients, new plans, agency mergers, agent of record changes, contract changes, renewals, and history.
  • Compose, prepare, and modify group and agent documents.
  • Enter manual eligibility records into the system to process, update, and correct file information.
  • Retrieve and reconcile information in files when rejected by the system.
  • Research and determine whether inaccurate data should be updated, routed or adjudicated for claims processing.
  • Correct and update information entered through the optical scanning or data entry process.
  • Access various software programs, and gather and summarize information from/for various reports.
  • Operate office equipment which may include a personal computer, copier, fax machine, scanner, etc.
  • Maintain related departmental records, files, filing system and/or records retention systems (hardcopy, electronic, and imaged).
  • May provide back up to department secretary.
  • Open and distribute mail and handle incoming/outgoing correspondence.

About Our Company

Delta Dental Plan Of Michigan Inc is a leader in dental benefits, plus so much more. We improve oral health through benefit plans, advocacy and community support, and our corporate giving builds healthy, smart, vibrant communities for all. We devote our time, talents and financial resources to improve oral and overall health, and we invest in initiatives that support youth, education, workforce and economic development.

We are a force for good, part of the reason why employees find working at Delta Dental fulfilling. Delta Dental companies nationwide comprise the Delta Dental Plans Association, which provides coverage to more than 83 million Americans and operates two of the nation's largest networks of participating dentists. For more, visit our website and apply online at our career portal.