Customer Service Representative
2 days ago
We are seeking a highly skilled and organized Customer Service Representative to join our team at Doka Group. As a key member of our Operations Department, you will be responsible for handling all aspects of servicing accounts, including order processing and invoicing, inventory management and control, and logistics coordination.
Key Responsibilities:- Oversee inventory levels and manage logistics processes to ensure timely delivery of products to customers.
- Process orders, invoices, and returns in a timely and accurate manner.
- Communicate with customers and sales personnel regarding product availability, delivery dates, and order status.
- Identify and resolve inventory discrepancies and order processing system inaccuracies.
- Manage back-orders and ensure that all services are invoiced to customers according to contract terms.
- High school diploma required; Bachelor's Degree in Business or Logistics preferred.
- 2-5 years of recent experience in administration, operations, or logistics.
- Excellent communication and analytical skills, with strong numeric aptitude and technical proficiency.
- Proficient in Microsoft Office applications, with advanced Excel skills required.
Doka Group is a leading company in the construction sector, with a global presence and a commitment to innovation and excellence. We offer a competitive compensation package, comprehensive benefits, and opportunities for career growth and development.
If you are a motivated and organized individual with a passion for logistics and customer service, we encourage you to apply for this exciting opportunity to join our team.
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