Premium Service Representative

2 days ago


Renton, Washington, United States Seattle Seahawks First & Goal Inc. Full time
Job Summary

We are seeking a highly skilled and detail-oriented individual to join our team as a Premium Service Representative. This role requires a passion for delivering exceptional customer service and a proactive approach to building strong relationships with our valued clients.

Key Responsibilities
  • Provide personalized service to our premium clients, ensuring their needs are met and exceeded.
  • Manage day-to-day customer communication, resolving issues and providing solutions in a timely manner.
  • Collaborate with the Premium Service Manager to develop and implement targeted service initiatives, driving retention and revenue growth.
  • Develop and maintain strong relationships with our clients, understanding their needs and preferences.
  • Stay up-to-date on industry trends and best practices, applying this knowledge to improve our service offerings.
  • Work closely with cross-functional teams to identify opportunities for growth and improvement.
Requirements
  • Bachelor's degree in a related field.
  • Minimum two years of experience in sales and customer service, preferably in a premium or luxury setting.
  • Strong communication and interpersonal skills, with the ability to build rapport with clients and colleagues alike.
  • Proficiency in Microsoft Office, including Word, Excel, and PowerPoint.
What We Offer

We offer a competitive hourly rate, bonuses, and commissions. Our benefits package includes excellent health insurance, retirement savings, and paid time off. We are an equal opportunity employer and welcome applications from diverse candidates.



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