Technical Solutions Consultant II

2 weeks ago


Denver, Colorado, United States PSG Global Solutions Full time
Job Title: Technical Solutions Consultant II

We're seeking a skilled Technical Solutions Consultant II to join our team at PSG Global Solutions. As a key member of our IT department, you will be responsible for providing technical support and solutions to our clients in the IT industry.

Key Responsibilities:
  • Resolve technical issues related to hardware and software, ensuring timely and effective resolution.
  • Provide expert advice on features, specifications, and repairs of current and discontinued products, parts, and options.
  • Proactively assist clients to avoid or reduce problem occurrences, ensuring seamless service delivery.
  • Evaluate complex installations or configurations and provide recommendations for resolution.
  • Represent the company in face-to-face customer interactions, industry conferences, and vendor meetings.
  • Collaborate with the Sales Pursuit team to develop strategic partnerships and drive business growth.
  • Provide enterprise print optimization resources, including subject matter expertise and analysis of business processes, trends, and technologies.
  • Monitor and maintain system, server, and application health, ensuring optimal performance and uptime.
  • Work collaboratively with the Print Optimization resources to resolve issues related to system status and reporting.
Requirements:
  • Strong technical expertise in IT solutions and print optimization.
  • Excellent communication and problem-solving skills.
  • Ability to work collaboratively in a team environment.
  • Strong analytical and problem-solving skills.
  • Experience with system administration, management, and support.

We offer a dynamic work environment, competitive compensation, and opportunities for professional growth and development. If you're a motivated and results-driven individual with a passion for IT solutions and print optimization, we encourage you to apply for this exciting opportunity.



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