Ski Tech Sales Supervisor
1 week ago
Gorsuch is seeking a highly skilled and experienced Ski Tech Sales Supervisor to join our team at the Four Seasons Resort in Vail Village, Vail, CO. As a key member of our ski shop team, you will be responsible for supervising staff, managing daily operations, and providing exceptional customer service to our guests.
Key Responsibilities- Supervise and train ski retail and rental technicians to ensure they provide excellent service to our guests.
- Manage cash registers, maintain security procedures, and oversee daily operations of the busy ski shop.
- Ensure that our guests' expectations are met with a high level of service and that our store policies and procedures are maintained.
- Provide coaching and mentoring to staff to help them develop their skills and knowledge.
- Monitor overdue lists, receive merchandise, and maintain store inventory.
- Minimum of 2 years of experience in a ski shop, with supervisory experience preferred.
- Skilled verbal and written communication in English, with Spanish a plus.
- Proficient with computer equipment and rental reservation software systems.
- Ability to motivate, train, and encourage staff to provide excellent customer service.
- Knowledgeable of ski and snow sports industry products and technologies.
- Enthusiasm for the sport of skiing/snowboarding.
The Ski Tech Sales Supervisor is a full-time seasonal, hourly position and is eligible for Paid Sick Leave, Ski Pass Benefit, and Staff Discounts. Full-time seasonal staff also receive Medical, Dental, Vision, Life, Disability, Paid Vacation, Paid Sick Leave, 401k, Ski Pass Program, and Staff Discount Program.
Part-seasonal staff receive Ski Pass Program (partial reimbursement) and Staff Discount Program.
Work ScheduleThe Ski Tech Sales Supervisor will work a 5-day week, with one weekend day on a regular basis. Shifts are 8 hours long, with the possibility of split shifts and overtime during peak business periods.
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