Ski Concierge
1 day ago
This is a full-time seasonal position requiring four, 10-hour shifts per week from 7am to 5pm. The role will be open until filled.
Key Responsibilities:- Extend the highest level of personalized service to all guests and patrons of the ski valet.
- Transfer ski equipment and gear to and from the Gorsuch Ski Café for hotel guests.
- Report to work in a neatly groomed and acceptable manner as outlined in the Employee Handbook.
- Maintain a teamwork orientation towards co-workers.
- Serve guests in every possible way, exhibiting a friendly and positive attitude to ensure an enjoyable and relaxing stay.
- Make the pick-up and drop-off transfers of all ski equipment between the hotel and ski valet.
- Control inventory of ski equipment and manage to minimize any loss.
- Maintain a constant presence at the Ski Valet to insure guest satisfaction in a timely manner.
- Assist guests with storage and retrieval of ski equipment.
- Assist in advising guests of all In-house venues and activities.
- Report any unsafe conditions or suspicious activity to the Ski Valet Supervisor or Manager on Duty.
- Perform frequent cleaning/maintenance on ski racks and all ski valet areas.
- Minimum of 1 year Customer Service experience.
- Good physical condition, able to carry heavy loads.
- Excellent communications skills, attention to detail, ability to “think on your feet,” and must be well organized as well as personable & polite.
- Must be able to work outside and inside in all weather conditions.
- Resort Discounts.
- Holiday Pay & Sick Pay.
- 401(k) Retirement Plan & Roth 401(k) *After one year and 1000 hours worked.
- Employee Assistance Program.
- Parking Credit or Discounted Bus Passes.
- Employee Meal.
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