Pharmacy Service Representative

3 weeks ago


Ashland, Ohio, United States Kilgore's Medical Pharmacy Full time

We are seeking a highly skilled and dedicated Pharmacy Service Representative to join our team at Kilgore's Medical Pharmacy. As a Pharmacy Service Representative, you will be responsible for providing exceptional customer service to our patients, assisting the pharmacist in the refilling and packaging of prescription medications, and processing computer insurance claims.

Key Responsibilities:

  • Provide excellent customer service to all patients, in store and on the phone.
  • Assist the pharmacist in the refilling and packaging of prescription medications.
  • Process computer insurance claims.
  • Field phone calls.
  • Check out patients at the register and in the drive thru.
  • Work hard as part of a team, or by themselves.
  • Have great attention to detail.
  • Be friendly.
  • Meet our high expectations for customer service.
  • Adapt to changes in facility needs.

Schedule Requirements:

  • Negotiable but the ability to close (work until 7pm) is preferred.
  • 1-2 Saturdays per month (9:00am to 2:00pm) are expected. ALWAYS off on Sunday since we are closed ALL Sundays.
  • All locations are closed on the following holidays: New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and Christmas Day.

Pay and Benefits:

  • Starting at $14/hr, with pay bumps available as you learn more within the pharmacy. Higher starting pay available if you have previous pharmacy experience.
  • Ability to multitask and work at a rapid pace while incorporating superior customer service and critical thinking skills.
  • Preferred Experience: Fast paced face to face customer service in a retail setting: 1 year (within previous six year).
  • Ability to pass background check, which may include driving history, and maintain good standing.
  • Ability to pass routine random drug screenings.
  • CLOSED SUNDAYS
  • Competitive Pay
  • Flexible Schedule
  • 401(k) Retirement Contributions
  • Monthly Catered Lunch
  • Free Daily Snack
  • In-Store Discounts


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