Pharmacy Technician Specialty Services
4 days ago
The Pharmacy Technician in Specialty Services will serve as a liaison between pharmacy and ambulatory clinics to optimize patient care and satisfaction.
Provide patient education, call back, and refill telephone services while tracking patient status through pharmacy clinical documenting software according to available policies and protocols.
Triage clinical and access issues to clinical pharmacist when appropriate.
Duties and Essential Functions
Key performance indicators for the following essential job duties:
- Investigate insurance benefits to ensure accurate claims processing
- Utilize clinical documentation to obtain prior authorization approval
- Collaborate with manufacturer hubs to ensure REMS and other dispensing requirements are met
- Negotiate with payers for emergency dispensations when possible
- Manage cash handling procedures, including counting down cash register tills and managing charges associated with the specialty pharmacy program
- Properly identify patient prescription insurance for claims processing
- Facilitate medication delivery to individuals and associated clinics as needed
Education/License/Certification/Other Requirements
Minimum qualifications:
- High school diploma or equivalent
- Maintain certification as a Certified Pharmacy Technician (CPhT)
- Maintain Kentucky Pharmacy state registration
Preferred Qualifications
Six (6) months of pharmacy experience
Working Environment
Work is performed in a fast-paced environment with constant exposure to moving mechanical parts, blood and/or body fluids, and infection.
Occasional exposure to toxic or caustic chemicals and risk of radiation.
Typical noise level is moderate.
Physical Demands
Occasionally required to maintain a stationary position (standing or sitting).
Frequently required to walk and move about.
Frequently required to operate a computer and other equipment.
Frequently required to use fine motor skills to handle and operate instruments/devices.
Constantly required to lift and/or move items up to 10 pounds.
Frequently required to lift and/or move items up to 50 pounds.
Occasionally required to lift and/or move items up to 100 pounds.
Constantly required to communicate with patients and other care team requiring talking and hearing.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and depth perception.
Occasionally required to position self in order to meet patient needs.
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