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Residential Service Team Lead
2 months ago
We are seeking a skilled Residential Service Supervisor to join our team at D.H. Pace Company, Inc. in Peachtree Corners, GA.
About the Role:The successful candidate will be responsible for leading our residential service team, ensuring timely and efficient completion of tasks, and providing exceptional customer service. This role requires strong leadership skills, technical knowledge, and excellent communication abilities.
Responsibilities:- Lead and coordinate daily scheduling of residential jobs, ensuring customer preferences are met.
- Provide immediate problem-solving assistance to office staff, installers, and service technicians.
- Monitor schedules in real-time to maximize efficiency and profitability.
- Track job completions and follow up with customers to ensure satisfaction.
- Facilitate processing of completed jobs, handling materials, and accurate billing.
- Manage administrative paperwork and perform employee performance reviews.
- Participate in planning and establishing department goals and objectives.
- High School Diploma/GED required; Bachelor's degree preferred.
- Management experience and proficiency in Microsoft Office applications.
- A valid driver's license and good driving record.
- Strong communication and technical skills.
- Estimated salary range $60,000 - $80,000 per annum, depending on experience.
- A comprehensive benefits package, including medical, dental, vision options, paid time off, holidays, floating holidays, 401k retirement plan, company-paid life insurance, short-term disability, and long-term disability.
- A dynamic work environment with opportunities for growth and professional development.
Please submit your application through our official channels. We look forward to welcoming a talented and motivated individual to our team.