Healthcare Financial Support Specialist

2 weeks ago


Baltimore, Maryland, United States Medix Full time

Company Overview:
Medix is seeking a dedicated Patient Financial Advocate to join our healthcare team. This role is vital in ensuring patients receive the financial support they need throughout their healthcare journey.

Position Details:
Location: Baltimore, MD
Schedule: Monday - Friday, 8:00am to 5:00pm
Compensation: $17 - $19 per hour

Role Responsibilities:
This position entails managing pre-registration tasks and collecting essential demographic data for patient intake. Key responsibilities include:

  • Performing administrative duties such as scheduling patient appointments, tests, and procedures.
  • Coordinating physician referrals both internally and externally.
  • Providing patients with alternative medical resources as necessary.
  • Engaging in financial transactions, including following up on outstanding balances and collecting payments during appointments.
  • Issuing receipts for all payments received.

Qualifications:
To be successful in this role, candidates should possess:

  • Experience with Electronic Medical Records (EMR), preferably Cerner.
  • A minimum of one year of experience in a Patient Financial Advocate role.
  • Excellent interpersonal skills and a strong commitment to customer service.

Key Activities:
In this position, you will:

  • Interact with patients both in-person and via phone.
  • Assist patients in completing financial assistance applications.
  • Communicate effectively with patients and caseworkers while collaborating within a small team.
  • Utilize spreadsheets and Excel for data management.
  • Conduct follow-ups with discharged patients to gather additional information or documentation.

We look forward to welcoming a new member to our team who is passionate about patient care and financial advocacy.



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