Senior Principal Site Reliability Engineer

5 days ago

Chicago, Illinois, United States Northern Trust Full time
About Northern Trust

Northern Trust is a globally recognized financial institution with a rich history dating back to 1889. As a Fortune 500 company, we pride ourselves on providing innovative financial services and guidance to the world's most successful individuals, families, and institutions.

Job Summary

We are seeking an experienced Senior Principal Site Reliability Engineer to join our team. This role will play a pivotal part in ensuring the reliability and performance of our systems and services. As a Site Reliability DevOps Engineer, you will be responsible for defining and deploying key observability services with a deep focus on architecture, production operations, capacity planning, performance management, deployment, and release engineering.

Key Responsibilities
  • Lead the design and architecture of providing reliability, scalability, and performance of critical complex systems.
  • Develop and maintain automation scripts and tools to streamline operations and reduce manual tasks.
  • Collaborate with root cause analysis and implement measures to prevent recurrence of issues.
  • Design and implement comprehensive monitoring and observability solutions to proactively detect and address issues prior to them impacting our business.
  • Identify opportunities for improving system reliability through process enhancements and technical solutions.
  • Create and maintain detailed documentation of systems, processes, and procedures.
  • Communicate effectively with stakeholders across different teams and levels within the organization.
  • Manage and prioritize multiple projects and initiatives related to reliability and performance improvements.
Requirements
  • Bachelor's degree or equivalent experience.
  • 10+ years in systems engineering with a focus on reliability, systems operations, and software engineering.
  • 5+ years as a Team lead or a hands-on Technical Manager role that can engage and deliver projects to completion.
  • Strong proficiency in programming languages such as Python, Go, Ruby, Java, etc.
  • Experience with both on-prem and cloud solutions.
  • Experience with containerization.
  • Demonstrated ability to design and implement systems that ensure observability with associated dashboards.
  • Deep understanding of distributed systems, networking, and modern software architectures.
  • Excellent problem-solving skills and ability to handle complex technical challenges.
  • Strong dedication to customer needs, with excellent communication and the ability to build lasting relationships, alongside the capability to articulate complex reliability strategies in a clear and impactful manner.
  • Prior experience delivering Infrastructure as Code via a CI/CD pipeline.
  • Proven experience in leading a mentoring technical teams.
  • Skilled in implementing automation for corrective action based on deployed observability solutions.
  • Practical experience operating in an Agile development environment.
What We Offer

As a Northern Trust partner, you will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas. We offer a range of benefits, including a competitive salary, comprehensive health insurance, and a generous retirement plan. We also provide opportunities for professional growth and development, as well as a commitment to diversity and inclusion.

We are an equal opportunities employer and welcome applications from all qualified candidates. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at hrservicecenter@northerntrust.com.

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