Site Reliability Engineer

1 day ago

Chicago, Illinois, United States LightEdge Solutions Full time
Job Title: Site Reliability Engineer

LightEdge Solutions is a leading provider of IT solutions, driving business growth and innovation through cutting-edge technology. We are seeking a highly skilled Site Reliability Engineer to join our team.

Job Summary

The Site Reliability Engineer will be responsible for ensuring the reliable operation of our systems and services. This includes designing and implementing monitoring solutions, establishing robust monitoring frameworks, and analyzing system metrics to identify and resolve issues proactively.

Key Responsibilities
  • Design and implement monitoring solutions to track system performance, availability, and health.
  • Establish and align metrics, including SLAs, SLOs, and SLIs, to tie system performance to business objectives.
  • Utilize AIOPS techniques to leverage automation in Incident Management and Response.
  • Develop and maintain automated incident response systems to detect and mitigate issues automatically.
  • Work closely with IT functional owners and SMEs to integrate monitoring into incident management, change management, and other operational processes.
Requirements
  • 5 years hands-on experience with enterprise monitoring solutions.
  • Knowledge of Network Switches, Server hardware, Storage, and Virtualization Technologies.
  • Understanding of VMware Infrastructure.
  • Experience working with variety of monitoring systems such as Zabbix, vRealize Operations Manager, Nagios, and Science Logic.
  • Experience and proficiency in integrating with ServiceNow or similar IT service management platforms.
  • Ability to provide guidance with design, maintenance, and improvements to enterprise level monitoring solutions.
About LightEdge Solutions

With over 20 years in business, LightEdge offers a full stack of best-in-class IT services delivering flexibility, security, and control. Our solutions include premier colocation, industry-leading private Infrastructure as a Service (IaaS) and cloud platforms, and top global security and compliance measures.

Our owned and operated facilities, integrated DR solutions, and premium compliant cloud choices make up a true Hybrid Cloud Solution Center. We annually undergo third-party audits for ISO, ISO 27001, HIPAA, PCI-DSS 3.2, and SSAE 18 SOC 1 Type II, SOC 2 Type II, and SOC 3.

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