Senior Site Reliability Engineer

2 days ago

Chicago, Illinois, United States TalTeam Full time
Job Title: Senior Site Reliability Engineer

We are seeking a highly skilled Senior Site Reliability Engineer to join our team at TalTeam Inc. in O'Fallon, MO. As a key member of our technology team, you will be responsible for building and maintaining monitoring and automation solutions to improve application and infrastructure availability.

Key Responsibilities:
  • Represent the Enterprise Monitoring team in project meetings and provide advice, status, training, and technical support.
  • Work with customers to understand monitoring and automation requirements and implement solutions using available toolsets and scripting languages.
  • Administer, support, and maintain enterprise Monitoring tools in a multi-tier environment.
  • Build automation solutions using available toolsets and scripting languages.
  • Maintain design and support documents for all built solutions and processes.
  • Troubleshoot networking, Unix/Linux systems, and applications to identify and correct malfunctions and other operational problems using associated Linux and UNIX command line and management tools.
  • On-call administration and tool support.
  • Learn new technologies quickly and resolve any problems involved in integrating new technologies.
  • Maintain a broad knowledge of state-of-the-art technology, equipment, and/or systems.
  • Self-driven and flexible, willing to learn in adjacent areas with the initiative to learn more.
  • Thorough, adhering to critical processes even under stress.
  • Support business disaster recovery procedures for assigned areas of responsibility.
  • Accurately document duties and procedures to aid the department in cross-training and absentee coverage.
  • Work with technical engineering teams to manage and improve processes.
  • Ability to solve problems quickly and completely.
  • Ability to identify tasks that should be automated and then develop and implement automation.
Requirements:
  • Advanced user-level expertise in UNIX and/or Red Hat Linux.
  • Networking experience from basic to advanced, along with security knowledge.
  • Proficient with scripting or programming languages such as SQL, Perl, and shell scripting.
  • Experience with enterprise systems management/monitoring tools such as IBM Tivoli products, Microsoft System Center Operations Manager, Zabbix, Nagios, etc. is highly desirable.
  • Experienced in developing web applications on a Linux/Apache/MySQL/PHP stack is a strong plus.
  • Strong analytical, troubleshooting, and problem-solving skills.
  • Ability to manage multiple projects simultaneously under pressure without direct supervision.
  • Ability to manage multiple activities and work with a strong sense of urgency.
  • Ability and motivation to learn new technologies quickly and with minimal support and guidance.
  • Evening, weekend, and shift on-call required to meet deadlines and correct system failures or for patch upgrades.
  • Strong people skills and the ability to understand business needs and translate them into technical solutions.
  • Excellent verbal and written skills, organization, project prioritization, and time management skills.
Required Technical Skills:
  • Knowledge of any 2 Monitoring tools like Splunk, Dynatrace.
  • Experience with a variety of enterprise storage and networking systems, and especially with Cisco equipment.
  • Familiarity with IBM Tivoli Network Manager, including configuration of device discovery, SNMP traps, and probes.
Desired/Nice to Have Technical Skills:
  • Ability to drive from customer monitoring requirement to a technical solution with minimal supervision.
  • Experienced in NcKL (Netcool Knowledge Library).
  • Experience writing probe rules for IBM Netcool Omnibus.

TalTeam Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

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