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Closing Shift Manager

2 months ago

Lincoln, Nebraska, United States McDonald's Full time

Job Summary

The Closing Shift Manager is a vital role within the restaurant, responsible for leading the team and ensuring a seamless customer experience. As a key member of the management team, you will be responsible for overseeing crew schedules, providing encouraging leadership, and supervising food safety and cleanliness measures.

Key Responsibilities

  • Lead the experience: Handle and oversee crew schedules to ensure a smooth and efficient operation.
  • Inspire and Empower: Provide encouraging leadership for crew and managers to provide an outstanding guest experience.
  • Understand that teamwork is key: Supervise and lead food safety and cleanliness measures to meet McDonald's standards.
  • Take action first: Take measures around safety, security, inventory, and profitability to drive business results.
  • Never stop learning: Cultivate and encourage training, education, and continued learning within the restaurant.
  • Be results oriented: Drive and expect a high level of performance from the team.

Requirements

To be a successful Closing Shift Manager, you will need:

Passion for helping and serving others (customers and fellow team members);

Strong customer service and support focus;

The ability to communicate effectively and anticipate customer needs;

To provide solutions and make decisions in a fast-paced environment.