Guest Experience Ambassador

2 weeks ago


Bossier City, Louisiana, United States ASM Global Full time
Job Summary

We are seeking a highly skilled Guest Experience Representative to join our team at ASM Global. As a key member of our events team, you will be responsible for providing exceptional guest assistance and ensuring a positive experience for all patrons.

Key Responsibilities
  • Provide primary level of guest assistance throughout the venue
  • Distribute venue information and updates
  • Serve as ticket taker and/or usher, distributing programs and escorting patrons to their seats
  • Be available to listen to guests' compliments and complaints
  • Provide ADA services and information to guests with disabilities and the elderly
  • Make people feel special
  • Keep floors and aisles clear of obstructions
  • Report any suspicious activity to your supervisor
  • Perform other related duties as assigned
Requirements
  • High School diploma or GED and one to three months related experience and/or training
  • Ability to work independently, exercising judgment and initiative
  • Exceptional skills in customer relations, communications, and problem-solving
  • Ability to maintain an effective working relationship with clients, employees, exhibitors, patrons, and others encountered during employment
  • Must be at least 18 years old
  • Must be able to pass background and reference checks
Working Conditions

Must be able to stand for extended periods of time.

ASM Global is an Equal Opportunity/Affirmative Action employer and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply.



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