Access Services Representative

7 days ago


Strongsville, Ohio, United States Baylor Scott & White Health Full time
Job Description:

We are seeking an experienced Access Services Representative to join our team at Baylor Scott & White Health. As a key member of our access services department, you will be responsible for registering patients, verifying insurance benefits, and negotiating payment arrangements.

This role requires excellent communication and interpersonal skills, as you will interact with patients, families, and healthcare staff on a daily basis. You must be able to maintain a professional demeanor in high-pressure situations and provide exceptional customer service while working in a fast-paced environment.

The ideal candidate will have good listening skills, the ability to work independently, and strong organizational and time management skills. You will also be proficient in computer software and have basic typing skills.

Responsibilities:

  • Conduct patient interviews to obtain demographic and financial data
  • Verify patient eligibility for insurance coverage
  • Negotiate payment arrangements with patients
  • Collect patient liabilities according to financial clearance policies
  • Assist patients with mobility issues

Requirements:

  • High School Diploma or equivalent required
  • Less than 1 year of experience in patient registration or a related field preferred
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Strong organizational and time management skills
  • Proficient in computer software and basic typing skills

Benefits:

  • Competitive salary range: $45,000 - $55,000 per year
  • Immediate eligibility for health and welfare benefits
  • Tuition reimbursement program
  • PTO accrual beginning Day 1


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