Desktop Support Professional

3 weeks ago


Tacoma, Washington, United States Premier Solutions Hi, LLC Full time
Job Summary:
Premier Solutions HI, LLC is seeking a Desktop Support Professional to join our team. As a Desktop Support Professional, you will be responsible for providing technical support to our clients via phone, email, or on-site visits. The ideal candidate will have a strong background in troubleshooting hardware and software issues and excellent communication skills.

Main Responsibilities:
Provide first-level IT support to clients via phone, email, or on-site visits
Troubleshoot and resolve technical issues with desktops, laptops, printers, and other peripherals
Set up and maintain user accounts, as well as troubleshoot login issues
Collaborate with senior IT staff to resolve complex technical problems

Benefits:
Competitive salary range: $50,000 - $70,000 per year
Comprehensive benefits package, including medical, dental, and vision insurance
401(k) plan with company match
Paid time off and holidays

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