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Restaurant Shift Leader

2 months ago

Tampa, Florida, United States Wingstop Full time

Job Summary:

We are seeking a highly motivated and experienced Assistant Manager to join our team at Wingstop. As a key member of our management team, you will be responsible for supervising the operations of a shift, ensuring that food safety, product preparation, cleanliness, and company standards are maintained.

Key Responsibilities:

  • Supervise and train crew members to ensure excellent customer service and maintain high standards of quality and cleanliness.
  • Manage inventory control, store policies, and ensure that all staff members are following company guidelines.
  • Ensure that the restaurant is clean and well-maintained, including the kitchen and dining area.
  • Manage and motivate crew members to achieve sales and customer satisfaction goals.
  • Assist with opening and closing procedures, including cash handling and inventory management.
  • Resolve customer complaints and issues in a professional and efficient manner.
  • Promote the Wingstop brand and uphold company standards, including quality, service, and cleanliness.

Requirements:

  • Previous experience in a restaurant management role, preferably in a fast-paced environment.
  • Excellent communication and leadership skills.
  • Ability to work in a team environment and motivate others.
  • Strong problem-solving and conflict resolution skills.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career advancement and professional growth.
  • A fun and dynamic work environment.

Disclaimer:

The above job description is meant to describe the general nature and level of work being performed; and is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position.