Healthcare Referral Coordinator

5 days ago


El Cajon, California, United States La Maestra Community Health Centers Full time
Job Summary

We are seeking an experienced Patient Care Coordinator to join our team at La Maestra Community Health Centers. In this role, you will play a vital part in ensuring the seamless flow of referrals and treatment authorizations, working closely with patients, physicians, and other healthcare professionals.

Main Responsibilities:

  1. Develop and implement effective case management strategies for patients undergoing referrals and treatment authorizations.
  2. Accurately document all referral-related activities in electronic health records systems.
  3. Provide exceptional customer service to patients, responding promptly to their inquiries and concerns.
  4. Collaborate with physicians and medical offices to facilitate smooth referrals and care transitions.
  5. Maintain detailed records of referrals, including category, department, and disposition.
  6. Ensure compliance with established policies and procedures, promoting high-quality patient care.

Qualifications:

  • Associate's degree in a healthcare-related field or equivalent experience.
  • 1-2 years of experience in a healthcare setting, preferably as a medical assistant or patient services representative.
  • Strong communication and interpersonal skills, with proficiency in basic computer applications.

Estimated Salary: $28.00 - $37.25 per hour, depending on experience.



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