Patient Care Coordinator Specialist
1 week ago
The Patient Care Coordinator plays a crucial role in ensuring the timely and efficient processing of referrals and treatment authorizations. This position requires strong organizational skills, attention to detail, and effective communication with patients, physicians, and other healthcare professionals.
Key Responsibilities:
- Assess patient needs and develop case plans for referral and authorization purposes.
- Document all referrals from initial ordering to completion using electronic health records systems.
- Return patient calls and messages within 24 hours, providing timely updates on their care.
- Maintain accurate records of referrals, including category, department, and disposition.
- Schedule appointments and communicate with patients regarding their referral status.
- Communicate with physicians and medical offices to ensure seamless referrals and care transitions.
- Meet daily referral targets and maintain high levels of productivity.
- Foster strong relationships with colleagues and patients through effective communication and teamwork.
Requirements:
- High School Diploma or equivalent required; Medical Assistant Certificate or related experience preferred.
- 1-2 years of experience in a physician office or hospital setting, preferably as a medical assistant or patient services representative.
- Excellent verbal and written communication skills, with proficiency in basic computer applications.
- Bilingual ability a plus.
Estimated Salary: $27.50 - $36.75 per hour, depending on experience.
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