Personal Banker Thayne

3 weeks ago

Thayne Wyoming, United States Quality Talent Group Full time
About This Role

We are seeking a highly motivated and customer-focused Associate Personal Banker to join our National Branch Network team. As a key member of our Consumer, Small & Business Banking division, you will play a critical role in delivering exceptional customer experiences and building strong relationships with our clients.

Key Responsibilities
  • Participate in proactive outreach to build relationships with customers and propose tailored solutions to meet their financial needs.
  • Assist customers with basic requests related to account openings, service requests, and credit applications.
  • Develop a deep understanding of our bank's products and services to effectively connect with customers' needs.
  • Interact with customers to demonstrate care and build trust, providing options for bank products and services that meet their financial goals.
  • Refer customers' financial needs to other bankers and partners as needed, ensuring seamless support and guidance.
Requirements
  • 6+ months of customer-facing experience, or equivalent demonstrated through work experience, training, military experience, or education.
  • Customer service focus with experience handling complex transactions across multiple systems.
  • Ability to educate and connect customers to technology and share the value of mobile banking options.
  • Ability to help customers succeed financially by offering introductions to additional team members as appropriate.
  • Experience working with others on a team to meet customer needs.
What We Offer

We offer a competitive salary, robust benefits package, and programs to support your work-life balance and well-being. You will be empowered to grow and develop your skills, with opportunities to advance in your career. Join our team and be part of a dynamic and supportive environment that values diversity, equity, and inclusion.

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