Personal Banker II

3 weeks ago

Wyoming, Delaware, United States WSFS Bank Full time
Job Description

WSFS Bank is seeking a highly motivated and customer-focused Personal Banker II to join our team. As a Personal Banker II, you will be responsible for providing exceptional customer service and building strong relationships with our customers.

Key Responsibilities:
  • Provide personalized banking services to customers, including opening new accounts and submitting loan applications.
  • Develop and maintain strong relationships with customers, understanding their financial needs and recommending appropriate products and services.
  • Resolve customer service issues and perform account maintenance requests in a timely and efficient manner.
  • Assist customers with teller transactions and process various transactions in a friendly and accurate manner.
  • Participate in ongoing training and development to enhance knowledge and skills in banking and financial services.
Requirements:
  • High School Diploma or equivalent required.
  • At least one year of face-to-face customer service experience.
  • One year of previous banking experience required.
  • Previous cash handling experience required.
  • Prior consultative sales experience required.
  • Proven ability to work with customers in an enthusiastic manner.
  • Ability to use and learn multiple banking and software programs.
  • Excellent customer service skills and communication skills.
What We Offer:

WSFS Bank offers a competitive base salary, incentive opportunities, and benefits. We provide a continuous learning environment, challenging work, and opportunities for advancement. Our Personal Bankers are provided with a series of classroom and hands-on experiences at various banking offices to apply the knowledge and skills learned.

This is a full-time 40-hour/week position with a flexible rotating weekly schedule and 2-3 Saturdays per month are required. This schedule can change at any time based on business needs.

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