Housekeeping Attendant

4 days ago


Arlington, Virginia, United States Donohoe Companies Full time
Job Title: Room Attendant

Residence Inn Arlington Courthouse is seeking a highly skilled and experienced Room Attendant to join our team. As a Room Attendant, you will be responsible for ensuring the cleanliness and preparation of guest rooms and suites to the highest standards.

Key Responsibilities:
  • Clean and prepare guest rooms and suites according to hotel standards, including making beds, cleaning bathrooms, vacuuming, dusting, and arranging furniture.
  • Restock useable items in guest rooms and suites, including paper items, soap, and towels.
  • Clean exterior entry areas and hallways.
  • Maintain and restock housekeeping cart each day.
  • Administer key control for issued keys and keys left by guests in rooms and suites.
  • Bring lost and found items to the Executive Housekeeper's office for logging and storage.
  • Notify Executive Housekeeper immediately of any out-of-the-ordinary situations in guest rooms and suites.
  • Take laundry and dry-cleaning orders from guests.
  • Accommodate guests' special requests.
  • Ensure confidentiality and security of guest rooms and suites.
  • Keep linen closets and supply areas organized and tidy.
  • Report any maintenance needs, handle guests' requests and/or complaints.
Additional Responsibilities:
  • Adhere to all work rules, procedures, and policies established by the hotel, including those contained in the employee handbook.
  • The hotel operates 7 days a week, 24 hours a day. Department schedules must accommodate fluctuating business demands, and employees may be asked to work shifts other than those they prefer or normally work.
Requirements:
  • Ability to stand for long periods of time.
  • Ability to lift, carry, and bend during the majority of the shift.
  • Ability to work independently.
  • Previous hotel experience is a plus.
  • Ability to understand and communicate in English to assist guests is preferred.


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