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Housekeeping Attendant
1 month ago
Residence Inn Arlington Courthouse is seeking a highly skilled and experienced Room Attendant to join our team. As a Room Attendant, you will be responsible for ensuring the cleanliness and preparation of guest rooms and suites to the highest standards.
Key Responsibilities:- Clean and prepare guest rooms and suites according to hotel standards, including making beds, cleaning bathrooms, vacuuming, dusting, and arranging furniture.
- Restock useable items in guest rooms and suites, including paper items, soap, and towels.
- Clean exterior entry areas and hallways.
- Maintain and restock housekeeping cart each day.
- Administer key control for issued keys and keys left by guests in rooms and suites.
- Bring lost and found items to the Executive Housekeeper's office for logging and storage.
- Notify Executive Housekeeper immediately of any out-of-the-ordinary situations in guest rooms and suites.
- Take laundry and dry-cleaning orders from guests.
- Accommodate guests' special requests.
- Ensure confidentiality and security of guest rooms and suites.
- Keep linen closets and supply areas organized and tidy.
- Report any maintenance needs, handle guests' requests and/or complaints.
- Adhere to all work rules, procedures, and policies established by the hotel, including those contained in the employee handbook.
- The hotel operates 7 days a week, 24 hours a day. Department schedules must accommodate fluctuating business demands, and employees may be asked to work shifts other than those they prefer or normally work.
- Ability to stand for long periods of time.
- Ability to lift, carry, and bend during the majority of the shift.
- Ability to work independently.
- Previous hotel experience is a plus.
- Ability to understand and communicate in English to assist guests is preferred.