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Customer Service Specialist

2 months ago


San Antonio, Texas, United States UNTUCKit Full time
Job Overview

We are seeking a highly motivated and customer-focused Sales Associate to join our team at UNTUCKit. As a Sales Associate, you will be responsible for providing exceptional customer service, driving sales, and maintaining a positive and engaging store environment.

Key Responsibilities
  • Customer Service: Ensure high levels of customer satisfaction through excellent sales service, assess customer needs, and provide information on our products, features, and benefits.
  • Sales Performance: Meet or exceed sales goals, maintain a thorough knowledge of our products, and effectively communicate their features and benefits to customers.
  • Store Maintenance: Actively maintain a tidy sales floor and stockroom, ensuring a clean and organized store environment that reflects positively on our brand.
  • Team Collaboration: Work collaboratively with colleagues to achieve sales goals, provide support and guidance, and contribute to a positive and inclusive store culture.
  • Adaptability: Demonstrate flexibility and adaptability in a fast-paced retail environment, with the ability to juggle multiple customers and tasks simultaneously.
Requirements
  • Work Experience: Previous experience as a sales associate or in a customer-facing role.
  • Sales and Customer Service Skills: Basic understanding of sales principles and customer service practices, with a focus on delivering exceptional customer experiences.
  • Technical Skills: Proficiency in utilizing Apple technology and Omnichannel POS systems.
  • Communication and Interpersonal Skills: Solid communication and interpersonal skills, with the ability to work effectively with colleagues and customers.
  • Education: High school degree; BA/BS degree a plus.
Benefits
  • Paid Time Off: Vacation, sick, and public holidays.
  • Life Insurance: Basic, voluntary, and AD&D.
  • Short and Long-Term Disability: Comprehensive coverage.
  • Training and Development: Opportunities for growth and development.
  • Wellness Resources: Access to wellness programs and resources.