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Customer Service Representative

2 months ago

Princeton Junction, New Jersey, United States Domino's Franchise Full time

**Job Summary**

At Domino's Franchise, we are seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met and exceeded.

**Key Responsibilities:**

  • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Provide accurate and helpful information to customers regarding our products and services.
  • Work effectively in a fast-paced environment, handling multiple customer interactions simultaneously.
  • Collaborate with other team members to achieve customer satisfaction and resolve complex issues.
  • Participate in ongoing training and development to improve customer service skills and knowledge.

**Requirements:**

  • Excellent communication and interpersonal skills.
  • Ability to work in a team environment and adapt to changing priorities.
  • Strong problem-solving and conflict resolution skills.
  • Basic computer skills and familiarity with customer service software.

**What We Offer:**

  • A competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A dynamic and supportive work environment.

**About Us:**

Domino's Franchise is a leading provider of pizza delivery and take-out services. We are committed to providing exceptional customer service and quality products to our customers.