Service Advisor
2 days ago
At Big O Tires, we strive to be the preferred tire and auto service retailer in every community while making Big O Tires a great place to work. We offer bonuses, paid time off, a family-oriented work environment, and all you need to be successful.
Job SummaryAs a Service Advisor for Big O Tires, you will direct and manage the overall daily operations of the retail store in accordance with identified company goals to obtain optimum efficiency, economy of operations, and maximize profit.
Key Responsibilities- Lead and manage a team of sales and service professionals to achieve sales growth and maximize profitability.
- Develop and implement strategies to drive sales and customer engagement.
- Ensure compliance with company standards for cleanliness and customer care.
- Provide clear and consistent feedback to employees on a regular basis.
- Prepare and inspect work orders, VIP Checklist, and Vehicle Inspection Form for completeness.
- Ensure compliance with OSHA and Federal and State Environmental regulations.
- Experience with a consistent management capacity where exceeding customer expectations is key and managing team sales and bottom-line performance is a must.
- Automotive Service & Tire industry experience.
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
- Ability to speak effectively before customers and employees.
- Valid driver's license.
$40,000.00 - $60,000.00 per year
Big O Tires is an equal opportunity employer, dedicated to a policy of non-discrimination in employment on any basis including race, creed, color, age, sex, religion, or national origin. We are committed to building a culturally diverse faculty.
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