Dental Office Support Specialist

3 weeks ago


Denver, North Carolina, United States Westport Dental Care Full time

About the Role

We are seeking a highly organized and detail-oriented Business Assistant to join our team at Westport Dental Care. As a Business Assistant, you will play a vital role in supporting our front office operations, ensuring seamless patient care and administrative tasks are completed efficiently.

Key Responsibilities

  • Greet and welcome patients, creating a positive first impression of our team
  • Manage front office duties, including answering phones, checking office mail and email, and communicating with patients and insurance companies
  • Utilize Dentrix for patient scheduling and records
  • Schedule and confirm appointments for multiple providers in the office
  • File patient insurance claims and follow up on outstanding claims, verification of benefits, and explanation of coverage
  • Post insurance and patient payments and process accounts receivables
  • Review treatment plan fees and payment options with patients
  • Partner with providers and team to implement Heartland Dental systems to optimize office potential

What You'll Gain

  • Competitive benefits, including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off)
  • Front-loaded education and training, providing opportunities to develop to your full potential
  • Part of a secure company with 20+ years of industry-leading experience, offering a stable career with unlimited growth potential
  • Access to on-demand Daily Pay

Qualifications

  • Experience working in a fast-paced and customer-centric environment
  • Excellent communication and organizational skills
  • The position will have access to minimum PHI necessary for performing job-related functions; regular HIPAA training, aligning with the specific role and responsibilities, will be required; and the individual will need to protect PHI and maintain data safeguards


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