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Restaurant Operations Manager

2 months ago

Fairfield, California, United States Raising Cane's Full time
About the Role

The Restaurant Zone Manager is a key member of the Raising Cane's management team, responsible for supporting the Restaurant Leader in the day-to-day operations of the restaurant. This role is crucial in upholding the company's standards and culture in management responsibilities of one restaurant zone's operations.

Key Responsibilities
  • Operations Management: Ensure that operations meet Raising Cane's standards in one restaurant zone during a shift.
  • Leadership and Team Management: Direct crewmembers during a shift, provide exemplary customer service, and support the execution of the reward and recognition program for crewmembers.
  • Facility Management: Ensure the cleanliness of the restaurant and ensure the facility is in good working order.
  • Problem-Solving and Decision-Making: Recognize problems, set goals, execute, and convert plans into action to solve problems.
Requirements for Success
  • Leadership and Management Skills: Detail-oriented, organized, and able to manage multiple priorities that may be constantly changing.
  • Communication and Interpersonal Skills: Self-driven, flexible, and highly energetic with strong written and verbal communication skills.
  • Problem-Solving and Analytical Skills: Able to recognize problems, set goals, execute, and convert plans into action to solve problems.
  • Adaptability and Flexibility: Able to work a variety of shifts, including days, evenings, and weekends, and travel as needed for work-related functions and training.
Qualifications
  • Education: High school diploma or equivalent preferred.
  • Experience: 1+ years of restaurant or retail management experience, or Raising Cane's advanced crew experience.
  • Age: Must be 18 years of age or older.