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Hospitality Manager

2 months ago

Eden Prairie, Minnesota, United States Cooper Connect Full time
Job Overview

Cooper Connect is seeking a highly motivated and experienced Hospitality Manager to lead our Front of House team. As a key member of our management team, you will be responsible for delivering exceptional customer experiences, building high-performing teams, and driving business results.

Key Responsibilities
  • Operational Excellence: Ensure seamless day-to-day operations, focusing on guest satisfaction, team performance, and food safety.
  • Team Leadership: Build, coach, and develop a high-performing team, identifying and nurturing leaders to drive business growth.
  • Business Growth: Develop and implement strategies to increase sales, improve customer satisfaction, and enhance the overall guest experience.
  • People Management: Manage a team of 50+, creating a positive work environment that promotes food and team safety, and fosters a culture of excellence.
  • Collaboration: Work closely with other department leaders to achieve business objectives, attending regular meetings and setting collaborative goals.
Requirements
  • Leadership Experience: 2+ years of leadership experience in a fast-paced, customer-facing environment.
  • Education: Bachelor's degree or equivalent experience.
  • Industry Knowledge: Hospitality experience preferred, but not required.
  • Culture Fit: Passion for Cooper Connect's values and commitment to delivering exceptional customer experiences.