Night Auditor

3 weeks ago

Virginia Veterans Dr Roanoke VA USA, United States HAMPTON INN AND SUITES-ROANOKE DOWNTOWN Full time
Hotel Night Auditor Job Description

We are seeking a detail-oriented and customer-focused Night Auditor to join our team at Hampton Inn and Suites Downtown Roanoke. As a Night Auditor, you will be responsible for providing exceptional guest experiences while ensuring the smooth operation of our front desk.

Key Responsibilities:
  • Process guest check-ins and check-outs, ensuring accurate and efficient service.
  • Respond to guest requests and concerns in a timely and professional manner.
  • Manage guest accounts, including processing payments and making necessary updates.
  • Collaborate with other departments to communicate room availability and status.
  • Maintain a clean and organized front desk area.
  • Close and balance room accounts.
  • Run and distribute various reports as needed.
Why Choose Hampton Inn and Suites Downtown Roanoke?

We offer a competitive salary, exciting work environment, and top-notch training and growth opportunities. Our team is passionate about delivering exceptional guest experiences, and we're looking for someone who shares our commitment to excellence.

As a Night Auditor, you will have the opportunity to work in a fast-paced environment, develop your skills, and advance your career. If you're a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.

Requirements:
  • 1 year of customer service experience preferred.
  • Exceptional verbal and written communication skills.
  • Ability to work in a fast-paced, high-pressure environment.
  • Ability to lift up to 15 pounds and stand for prolonged periods.

We are an equal opportunity employer and welcome applications from diverse candidates. If you're interested in joining our team, please submit your application with your resume and a cover letter.

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