Operations Manager

2 weeks ago


Grandview Heights, Ohio, United States Massage Envy Franchising, LLC Full time
Lead a Team of Caring Professionals

At Massage Envy Grandview Yard, we're seeking a natural leader who can inspire others to succeed. As our next Operations Manager, you'll be responsible for driving memberships, promoting retail sales, and guiding a team of caring professionals to deliver an exceptional experience for our clients.

Key Responsibilities:
  • Manage all operational aspects, including membership growth, retail sales, and team guidance
  • Strive for continuous growth by setting goals, prioritizing work, and analyzing business performance
  • Effectively resolve customer challenges while maintaining a safe and therapeutic environment
  • Empower team members to improve and grow by setting clear expectations, providing ongoing training, and reviewing performance regularly
What We Offer:
  • Competitive base pay of $22-25/hour, plus bonuses and commissions
  • Employer-paid healthcare, including medical, dental, and vision plans
  • Matching 401(k) up to 4.5%
  • Paid time off for full-time employees and 5 major holidays
  • Employee Assistance Program
  • A flexible schedule for a better work-life balance
  • In-depth product and service training
  • A free massage, skincare, or stretch service each month
  • 30% off all products
Requirements:
  • Management and/or sales experience, preferably in a personal service environment
  • Natural leadership skills, with the ability to build relationships and motivate a team
  • Ability to have tough conversations in a professional and constructive manner
  • Strong communication and interpersonal skills

If you're a natural leader who can inspire others to succeed, we'd love to hear from you. Apply today to join our team and help people feel their best


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