Warehouse Operations Manager
2 months ago
Famous Supply is seeking a highly skilled and experienced Warehouse Operations Manager to join our team. As a key member of our Distribution Center Operations team, you will be responsible for leading and managing all warehousing activities, including receiving, put-away, picking, packing, staging, loading and unloading, inventory management, equipment and facilities management, problem solving, coaching and developing direct and indirect reports.
Key Responsibilities- Provide leadership to safely and effectively complete all required tasks during assigned shift
- Train Team Leads and Associates on safety, compliance, efficiency, and all functional areas of the DC that lead to accuracy and consistency
- Establish team goals and work with Associates to achieve and exceed their performance goals
- Set clear expectations and provide positive and constructive feedback in an uplifting way
- Lead by example to continuously improve all DC operations
- As needed, operate all equipment safely to meet or exceed shift goals
- Ensure that facilities are maintained, clean, safe, and all hazards or needed repairs are documented and communicated immediately
- Identify areas for operational improvement and strategize solutions
- Meet and exceed operational goals for safety, accuracy and productivity rates
- Provide exceptional customer service that exceeds expectations to internal and external customers as applicable
- Complete all project work that is assigned
- Lead with integrity and uphold all company values and cultural principles
- Take ownership of new WMS system learning to train Associates consistently and accurately
- Assist in implementation of automated picking system, training, and go live
- Act as a Change Agent always. Be adaptable to trying new processes and training all Associates impacted
- Implement cross training program to enhance operational efficiencies and identify future leaders
- Minimum 3 years of experience in a Warehouse Supervisory position
- Ability to lead with a servant's heart
- Strong communication
- Great collaboration
- Leadership responsibilities and characteristics
- Warehouse experience
- Understanding of warehouse location system management
- RF Scanner experience
- Equipment operation experience
- Ability to lift a minimum of 50 lbs
- Ability to stand on your feet the majority of an 8-hour day
- Ability to work in a fast-paced environment
- Process improvement
- General computer and outlook (email) skills
- High School Diploma/GED
- Secondary education, training, certifications
- 3-5 years Warehouse Manager positions
- Associates level degree or higher
- WMS system cutover experience
- ERP systems experience
- Understanding of building an operation from start to full go-live
- Automated picking system exposure
- Turret truck experience
- Building industry experience and product knowledge
- Leadership development training background
- Experience with voice to pick systems
- Health, Vision, and Dental Insurance
- Paid Time Off (Vacation and Holidays)
- Paid Maternity and Paternity Leave
- 401K Employer Match
- Bonus Opportunity
- Strong Culture through our 40 Fundamentals
- Family Atmosphere
- Health and Wellness Coaching
- Fitness Reimbursement Program
- Associate Referral Bonus Program
- Learning and Development Opportunities
- Leadership Development Program
- Career Growth Opportunities
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