Warehouse Operations Manager

2 months ago


Maple Heights, Ohio, United States Famous Supply Full time
Job Summary

Famous Supply is seeking a highly skilled and experienced Warehouse Operations Manager to join our team. As a key member of our Distribution Center Operations team, you will be responsible for leading and managing all warehousing activities, including receiving, put-away, picking, packing, staging, loading and unloading, inventory management, equipment and facilities management, problem solving, coaching and developing direct and indirect reports.

Key Responsibilities
  • Provide leadership to safely and effectively complete all required tasks during assigned shift
  • Train Team Leads and Associates on safety, compliance, efficiency, and all functional areas of the DC that lead to accuracy and consistency
  • Establish team goals and work with Associates to achieve and exceed their performance goals
  • Set clear expectations and provide positive and constructive feedback in an uplifting way
  • Lead by example to continuously improve all DC operations
  • As needed, operate all equipment safely to meet or exceed shift goals
  • Ensure that facilities are maintained, clean, safe, and all hazards or needed repairs are documented and communicated immediately
  • Identify areas for operational improvement and strategize solutions
  • Meet and exceed operational goals for safety, accuracy and productivity rates
  • Provide exceptional customer service that exceeds expectations to internal and external customers as applicable
  • Complete all project work that is assigned
  • Lead with integrity and uphold all company values and cultural principles
  • Take ownership of new WMS system learning to train Associates consistently and accurately
  • Assist in implementation of automated picking system, training, and go live
  • Act as a Change Agent always. Be adaptable to trying new processes and training all Associates impacted
  • Implement cross training program to enhance operational efficiencies and identify future leaders
Requirements
  • Minimum 3 years of experience in a Warehouse Supervisory position
  • Ability to lead with a servant's heart
  • Strong communication
  • Great collaboration
  • Leadership responsibilities and characteristics
  • Warehouse experience
  • Understanding of warehouse location system management
  • RF Scanner experience
  • Equipment operation experience
  • Ability to lift a minimum of 50 lbs
  • Ability to stand on your feet the majority of an 8-hour day
  • Ability to work in a fast-paced environment
  • Process improvement
  • General computer and outlook (email) skills
  • High School Diploma/GED
  • Secondary education, training, certifications
Preferred Qualifications
  • 3-5 years Warehouse Manager positions
  • Associates level degree or higher
  • WMS system cutover experience
  • ERP systems experience
  • Understanding of building an operation from start to full go-live
  • Automated picking system exposure
  • Turret truck experience
  • Building industry experience and product knowledge
  • Leadership development training background
  • Experience with voice to pick systems
What We Offer
  • Health, Vision, and Dental Insurance
  • Paid Time Off (Vacation and Holidays)
  • Paid Maternity and Paternity Leave
  • 401K Employer Match
  • Bonus Opportunity
  • Strong Culture through our 40 Fundamentals
  • Family Atmosphere
  • Health and Wellness Coaching
  • Fitness Reimbursement Program
  • Associate Referral Bonus Program
  • Learning and Development Opportunities
  • Leadership Development Program
  • Career Growth Opportunities


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