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Optical Sales Associate

1 month ago

Ankeny, Iowa, United States Shoptikal, LLC Full time
Job Summary

We are seeking a highly skilled and customer-focused Optical Sales Associate to join our team at Shopko Optical in Ankeny, IA. As an Optical Sales Associate, you will be responsible for providing exceptional customer service and patient care, while also growing your career in the optical industry.

Key Responsibilities
  • Provide excellent customer and patient service in the selection, ordering, and dispensing of eyewear.
  • Analyze patient eyewear needs and recommend specific lenses, lens coatings, and frames to satisfy patient needs.
  • Assist patients in selecting frames according to style and color, ensuring frames are coordinated with facial and eye measurements and optical prescriptions.
  • Order and dispense eyewear accurately and professionally.
  • Assist patients with proper frame repairs and adjustments.
  • Show patients how to insert, remove, and care for their contact lenses.
  • Assist Optometrist with case histories and screenings.
Requirements
  • High School Graduate or equivalent.
  • Maintain license as required by state.
  • To become Certified, teammate must complete Shopko OCE Certification requirements and calendar modules.
  • Previous experience in an office and/or optical dispensing is preferred.
  • Able to handle multiple customer interactions/phone calls at a time.
  • Able to work with patient eyewear needs, including analyzing prescriptions, repairs, and adjustments, and lifestyle dispensing.
What We Offer
  • Competitive Wages & Incentives.
  • 401K with Match.
  • Vacation Pay/Personal Day.
  • Volunteer Time Off.
  • Sick Pay.
  • Health & Wellbeing Benefits.
  • Voluntary/Cafeteria Offerings.
  • Employee Assistance Program.
  • On the Job Training & Certification.
  • Teammate Recognition Program.