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Fraud and Claims Operations Specialist
2 months ago
Wells Fargo is looking for a Fraud and Claims Operations Specialist within Global Treasury Management as part of our Enterprise Functions. Discover more about our career opportunities and business lines.
Key Responsibilities:
- Engage in research and consultation, completing thorough analyses of fraud and claims transactions, policy breaches, and atypical situations that carry moderate to high risk.
- Spot opportunities for in-depth examinations to uncover patterns, trends, anomalies, and schemes across various transactions and relationships within multiple sectors.
- Conduct investigative research utilizing appropriate techniques and exercise independent judgment to analyze risk data, providing insights and recommendations for fraud and claims strategies.
- Deliver recommendations aimed at mitigating fraud risks, addressing control failures in banking processes and procedures, and resolving more complex cases.
- Utilize independent judgment while enhancing knowledge in projects and initiatives, or specialize in specific types of fraud and claims.
- Collaborate and consult with management, business partners, colleagues, and internal stakeholders.
- Minimum of 2 years of experience in Fraud, Fraud Investigations, Claims Transactions, Policy Violations, Risk Management, or Compliance, or equivalent demonstrated through a combination of work experience, training, military experience, or education.
- BA/BS degree or higher.
- Experience with Treasury Management products and services.
- Background in fraud investigations.
- Experience in processing, researching, and/or investigating digital payments (wire and ACH transactions) and Cyber Fraud.
- Strong analytical skills with a keen attention to detail and accuracy.
- Excellent research and documentation abilities.
- Familiarity with Actimize, Hogan, and Service View.
- Position schedule is Monday - Friday, 9:30 AM - 6:30 PM Pacific Time (PT).
- This position offers a hybrid work arrangement.
Wells Fargo provides eligible employees with a comprehensive benefits package, including health benefits, a 401(k) plan, paid time off, disability benefits, life insurance, parental leave, tuition reimbursement, and more.
Commitment to Diversity:
At Wells Fargo, we value diversity, equity, and inclusion in the workplace and welcome applications from all qualified candidates, regardless of background.
Employees are expected to support our focus on building strong customer relationships while maintaining a robust risk management and compliance culture, which is essential for the success of our customers and the company.
