Customer Service Representative

2 weeks ago


Honolulu, Hawaii, United States Morgan White Group Full time
Customer Service & Eligibility Specialist

Join Morgan White Group in Hawaii as a Customer Service & Eligibility Specialist. This full-time position is responsible for interacting with customers, processing insurance policies, and resolving issues.

Key Responsibilities:
  • Communicate with insured clients to update account information and resolve issues.
  • Identify customer needs and document them using software and procedures.
  • Process new insurance policies and make modifications to existing ones.
  • Record customer payments and maintain accurate records.
  • Perform other duties as assigned by the Department Manager.
Requirements:
  • Associate or bachelor's degree preferred.
  • Call Center and Insurance background or experience preferred.

Morgan White Group is an equal opportunity employer.



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