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Digital Workplace Strategist
2 months ago
Fisher Investments is seeking a highly skilled Digital Workplace Manager to lead our team in setting direction and reimagining how firm employees use their productivity tools, devices, and services.
Key Responsibilities- Demonstrate technical leadership in implementing and supporting technical solutions focused on enhancing workforce productivity.
- Set a Digital Workplace strategy, including End-user Computing, with a focus on enhancing end-user experience, challenging the status quo, applying technology trends, and industry best practices.
- Improve process maturity focused on secure and efficient management of end-user devices.
- Help define KPIs demonstrating efficient and effective usage of end-user productivity tools and services.
- Use skills in governance and security to manage/mitigate risk through establishing effective controls, leveraging security-related tools, creating and implementing associated processes through partnership with the Fisher Investments Security Team.
- Collaborate with internal security team to build/support process related to end-point vulnerabilities.
- Collaborate with Engineering on a long-term vision to use Cloud-based solutions to achieve efficiency, cost savings, and a seamless end-user experience.
- Collaborate with Networking to ensure a seamless, efficient, and secure use of Wi-Fi regardless of location.
- Create reports and present to executive management with factual documentation of issues identified and clear recommendations for mitigation of found vulnerabilities.
- Establish and maintain vulnerability management service level agreements and standards in partnership with the Cybersecurity organization.
- Measure and report on performance, ensuring all service-level agreements are met and goals are achieved.
- 10-12 years of experience utilizing technical and end-user management expertise across various platforms.
- Experience with VDI, Mobility, Citrix, and Collaboration solutions, including cloud-based productivity applications like SharePoint Online, OneDrive, Intune, and SCCM.
- Demonstrated experience developing and executing technology roadmaps and delivering measurable improvements.
- Experience implementing and managing end-point operational analytics and end-user experience monitoring solutions.
- Experience working with Procurement and Service Desk teams.
- Demonstrated experience improving end-user experience from a hardware and access perspective.
- $130,000 - $170,000 base salary per year in the state of WA.
- Eligible for a discretionary bonus based on firm and individual performance.
- 100% paid medical, dental, and vision premiums for you and your qualifying dependents.
- A 50% 401(k) match, up to the IRS maximum.
- 20 days of PTO, plus 10 paid holidays.
- Family Support programs, including 8 week Paid Primary Caregiver Leave, fertility, family forming, and hormonal health assistance and back-up child, adult, and elder care.
- $10,000 fertility, hormonal health, and family-forming benefit.
- Opportunity to participate in our hybrid work from home program.
