Digital Workplace Strategist

We are seeking a highly skilled Digital Workplace Manager to join our team at Fisher Investments. As a key member of our Digital Workplace team, you will be responsible for setting direction and reimagining how our employees use their productivity tools, devices, and services.

• Lead a highly technical team that manages a diverse set of collaboration, end-user, mobility, and desktop management technologies and tools.
• Build strong partnerships with other teams within Technology and Service to understand their requirements and translate them into effective technical solutions.
• Demonstrate technical leadership in implementing and supporting technical solutions focused on enhancing workforce productivity.
• Set a Digital Workplace strategy, including End-user Computing, with a focus on enhancing end-user experience, challenging the status quo, applying technology trends, and industry best practices.
• Improve process maturity focused on secure and efficient management of end-user devices.
• Help define KPIs demonstrating efficient and effective usage of end-user productivity tools and services.
• Use skills in governance and security to manage/mitigate risk through establishing effective controls, leveraging security-related tools, creating and implementing associated processes through partnership with the Fisher Investments Security Team.
• Collaborate with internal security team to build/support process related to end-point vulnerabilities.
• Collaborate with Engineering on a long-term vision to use Cloud-based solutions to achieve efficiency, cost savings, and a seamless end-user experience.
• Collaborate with Networking to ensure a seamless, efficient, and secure use of Wi-Fi regardless of location.
• Create reports and present to executive management with factual documentation of issues identified and clear recommendations for mitigation of found vulnerabilities.
• Establish and maintain vulnerability management service level agreements and standards in partnership with the Cybersecurity organization.
• Measure and report on performance, ensuring all service-level agreements are met and goals are achieved.

• 10-12 years of experience utilizing technical and end-user management expertise across various platforms.
• Experience with VDI, Mobility, Citrix, and Collaboration solutions, including cloud-based productivity applications like SharePoint Online, OneDrive, Intune, and SCCM.
• Demonstrated experience developing and executing technology roadmaps and delivering measurable improvements.
• Experience implementing and managing end-point operational analytics and end-user experience monitoring solutions.
• Experience working with Procurement and Service Desk teams.
• Demonstrated experience improving end-user experience from a hardware and access perspective.

• $130,000 - $170,000 base salary per year in the state of WA - New hires should expect to start at the lower end of the range depending on experience.
• Eligible for a discretionary bonus based on firm and individual performance.
• 100% paid medical, dental, and vision premiums for you and your qualifying dependents.
• A 50% 401(k) match, up to the IRS maximum.
• 20 days of PTO, plus 10 paid holidays.
• Family Support programs, including 8 week Paid Primary Caregiver Leave, fertility, family forming, and hormonal health assistance and back-up child, adult, and elder care.
• $10,000 fertility, hormonal health, and family-forming benefit.
• Opportunity to participate in our hybrid work from home program, subject to change.

We work for a bigger purpose: bettering the investment universe. We take great pride in our inclusive culture, our learning and development framework customized for every employee, and our Great Place to Work Certification.