Digital Workplace Strategist

3 weeks ago

Camas, Washington, United States Insight Global Full time
About the Role

We are seeking a highly skilled Digital Workplace Manager to join our team at Insight Global. As a key member of our Digital Workplace team, you will be responsible for setting direction and reimagining how our employees use their productivity tools, devices, and services.

Key Responsibilities
  • Develop and execute a digital workplace strategy that enhances end-user experience and productivity
  • Lead a technical team in managing collaboration, end-user, mobility, and desktop management technologies and tools
  • Build strong partnerships with other teams within Technology and Service to understand their requirements and translate them into effective technical solutions
  • Implement and support technical solutions focused on enhancing workforce productivity
  • Set a digital workplace strategy that includes end-user computing with a focus on enhancing end-user experience, challenging the status quo, and applying technology trends and industry best practices
  • Improve process maturity focused on secure and efficient management of end-user devices
  • Help define KPIs demonstrating efficient and effective usage of end-user productivity tools and services
  • Use skills in governance and security to manage/mitigate risk through establishing effective controls, leveraging security-related tools, creating and implementing associated processes through partnership with the Fisher Investments Security Team
  • Collaborate with internal security team to build/support process related to end-point vulnerabilities
  • Collaborate with Engineering on a long-term vision to use cloud-based solutions to achieve efficiency, cost savings, and a seamless end-user experience
  • Collaborate with Networking to ensure a seamless, efficient, and secure use of Wi-Fi regardless of location
  • Create reports and present to executive management with factual documentation of issues identified and clear recommendations for mitigation of found vulnerabilities
  • Establish and maintain vulnerability management service level agreements and standards in partnership with the Cybersecurity organization
  • Measure and report on performance, ensuring all service-level agreements are met and goals are achieved
What We Offer
  • 100% paid medical, dental, and vision premiums for you and your qualifying dependents
  • A 50% 401(k) match, up to the IRS maximum
  • 20 days of PTO*, plus 10 paid holidays (*17 days of PTO and 3 days of sick time for California employees)
  • Family Support programs including 8 weeks Paid Primary Caregiver leave, adoption assistance, and back-up child care
  • $10,000 fertility, hormonal health, and family-forming benefit
  • Opportunity to participate in our hybrid work-from-home program. This program is subject to change. Based on tenure and performance eligibility, you will have the opportunity to work from home up to 75 days per year

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