HSPD-12 Government Badging Specialist

2 weeks ago

Springfield New Jersey, United States Citizant Full time
Job Summary

We are seeking a highly skilled and detail-oriented individual to join our team as a HSPD-12 Government Badging Specialist. In this role, you will be responsible for managing the enrollment process for Personal Identity Verification (PIV) cards, ensuring the accuracy and security of applicant data, and providing exceptional customer service.

Key Responsibilities
  • Coordinate and conduct the enrollment process for PIV cards, verifying the identity of applicants and collecting required documentation.
  • Manage appointments and schedules to accommodate a steady flow of applicants while maintaining efficiency and accuracy.
  • Accurately collect and document personal information, biometric data, and other necessary details from applicants.
  • Verify the authenticity of provided documents and information to prevent fraudulent enrollment attempts.
  • Handle sensitive personal information with discretion and adhere to data protection regulations and organizational security protocols.
  • Communicate clearly and professionally with applicants, explaining the enrollment process and required documents.
  • Maintain accurate records of the enrollment process, including documentation of each applicant's information and enrollment date.
Requirements
  • Stay up to date with relevant policies, regulations, and procedures related to PIV card enrollment.
  • Participate in training sessions to enhance knowledge of enrollment processes, data security practices, and customer service skills.
About Citizant

Citizant is a leading provider of IT and professional services, dedicated to delivering high-quality solutions to our clients. We are committed to fostering a culture of excellence, innovation, and customer satisfaction.

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