Customer Service Representative
4 days ago
At Elements Massage, we're on a mission to create a thriving community where every client experiences the transformative benefits of massage therapy. We're seeking a passionate and energetic Customer Service Sales Associate to be the heart and soul of our studio, providing exceptional customer service while creating a relaxing environment.
Responsibilities:- Deliver exceptional customer service, ensuring a seamless experience from start to finish.
- Handle phone calls, appointment scheduling, and client inquiries with a professional and friendly demeanor.
- Sell our wellness membership program, ensuring clients understand the benefits and value.
- Collaborate with our team of massage therapists and estheticians to create a cohesive and enjoyable experience for clients and staff.
- Support day-to-day studio operations, including maintaining a clean, organized, and inviting atmosphere.
- A genuine passion for creating memorable experiences and fostering a vibrant, positive work environment.
- Exceptional communication skills, both written and verbal.
- Prior experience in sales or customer service, preferably in the wellness or spa industry.
- Knowledge of MINDBODY is a plus.
- Availability to work evenings and/or weekends.
- A team player who takes pride in their work and is eager to contribute to the overall success of our studio and go the extra mile.
- A competitive hourly wage, plus bonuses and commissions.
- Opportunities for growth and advancement.
- Medical and Dental benefits.
- Complimentary monthly massage or facial sessions to keep you feeling your best.
- Discount on retail skincare products.
- A supportive and nurturing work culture, where team members are encouraged to learn, grow, and have fun together.
- The chance to make a meaningful impact in people's lives by promoting wellness and self-care.
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