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Sales Consultant

2 months ago

Myrtle Beach, South Carolina, United States Portside at Grande Dunes Full time
Job Summary

We are seeking a highly motivated and results-driven Sales Counselor to join our team at Portside at Grande Dunes. As a Sales Counselor, you will play a critical role in maintaining or exceeding budgeted occupancy and revenue through internal sales functions.

Key Responsibilities
  • Meet or exceed budgeted occupancy and revenue.
  • Meet or exceed established Key Performance Metrics (KPI's).
  • Utilize a lead management system and contact database for tracking results.
  • Develop and execute sales and marketing plans to include marketing events and networking with local civic groups, businesses, and medical and non-medical professionals.
  • Effectively manage leads and close sales.
  • Assist with the creation of Strategic Sales and Marketing Trimester Plans.
  • Adhere to the company's Brand Style Guide and maintain a current Competitive Marketing Analysis.
  • Establish a flexible work schedule to support the demands of the community outside of typical business hours.
  • Maintain accurate and current information within the CRM.
  • Partner with the Sales Director to establish a sales culture within the community.
  • Train and coach associates on telephone etiquette, inquiry process, visits, and customer service.
  • Maintain resident, associate, and community confidentiality and adhere to Residents Rights.
  • Build strong, trusting relationships with community and company associates.
  • Contribute to community relationships by demonstrating cooperation and professional conduct with residents, families, fellow associates, professionals, and vendors.
  • Demonstrate a high level of organization, attention to detail, ability to meet deadlines, and timely communication.
  • Support the mission, vision, and culture of the organization through positive communication and leadership.
Requirements
  • Associate Degree or higher in Marketing, Business, Communications, or related field is strongly preferred; equivalent combination of education and experience is required.
  • Minimum of three years of relevant sales and marketing experience, with strong preference for senior living industry experience with proven results.
  • Proficient in computer utilization including: Windows, Office, Word, Excel, Outlook, and CRM database systems.
  • Demonstrate excellent oral and written communication skills and proficiency with email processes and etiquette.
  • Demonstrate a positive attitude and interpersonal skills to work with various people including associates, residents, families, and professionals.
  • Promote positive work environment that emphasizes teamwork.
  • Respond positively to constructive feedback by listening to supervisor, customers, and peers and use it to improve performance.
  • Ability to travel for meetings as requested by supervisor.
  • Adherence to the company's Sales & Marketing Manual, all Policies and Procedure Manuals and Associate Handbook.
  • Completion of drug testing and criminal background check upon hire and upon request of supervisor or company Human Resources.