Sales Consultant

3 days ago

Myrtle Beach, South Carolina, United States Senior Living Communities Full time
Job Title: Sales Advisor

We are seeking a highly motivated and results-driven Sales Advisor to join our team at Senior Living Communities. As a Sales Advisor, you will play a critical role in cultivating relationships with prospects and helping seniors live longer, happier, and healthier lives.

Job Summary:

The Sales Advisor will be responsible for participating in the overall sales efforts of the community, maintaining a strong brand in the market, and achieving high levels of occupancy. This role will assist with lead base management, outreach to prospective residents and referral sources, conducting personal visits, planning and executing marketing events, and providing administrative support for the sales process.

Key Responsibilities:
  • Greet prospective residents and families to the community, respond to inquiries, and conduct personal visits as needed.
  • Make follow-up calls to prospective residents to maintain contact as they work through their decision-making process.
  • Maintain data in the lead base system, ensuring that appropriate information is updated timely and in appropriate detail.
  • Extend invitations and schedule prospective residents and families for community events and personal visits.
  • Participate in the planning and execution of marketing events to promote the SLC brand, educate referral sources, and drive traffic to the community.
  • Coordinate the move-in process for new residents and serve as liaison between residents, families, team members, and third parties such as moving companies.
  • Coordinate with internal departments to ensure documentation, payment, lead base system records, etc. is handled properly and timely.
  • Prepare, update, and maintain collateral materials such as sales brochure packets and move-in guides.
  • Ensure that model apartments are well maintained and ready to show at all times.
  • Participate in and attend all required in-service training and education programs as scheduled.
Requirements:
  • Four-year college or university degree desired.
  • Two or more years of marketing and sales experiences required.
  • Two or more years' experience in a similar sales position (residential leasing environment) desired.
  • Two or more years' experience working with seniors desired.
Competencies:
  • Technical Skills: Current and ongoing competence in tasks assigned, indicating a specialized skill in this area above and beyond the average.
  • Communication: Ability to effectively and regularly transfer information to necessary parties to improve the quality of work and provide actionable, accurate data.
  • Initiative: Self-motivated and personally competitive, seeking additional work when capacity allows, and bringing new ideas and solutions to the supervisor.
  • Flexibility: Ability to quickly adapt to changing conditions and navigate obstacles with ease, aplomb, and professionalism.
  • Interpersonal Skills: Focus on solving conflict, not blaming, listening to others without interrupting, keeping emotions under control, and remaining open to ideas and trying new things.
  • Teamwork: Balancing team and individual responsibilities, encouraging others, and asking for help when needed, while exhibiting patience and compassion.
  • Professionalism: Ensuring product delivery on time and of the highest quality, assuming responsibility for mistakes, and presenting oneself in a manner that enhances the brand image.
  • Ethics: Treating people with respect, keeping commitments, inspiring trust, working ethically and with integrity, and upholding the Company's Guiding Principles.

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