Front Office Liaison

3 days ago


Mammoth Lakes, California, United States Mammoth Mountain Full time
Experience the Ultimate Hospitality Experience

Mammoth Mountain is seeking a highly skilled Front Office Representative to join our team. As a key member of our hospitality services team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is nothing short of amazing.

About the Role:
This role involves greeting and registering guests, assigning rooms, and dispatching lodge staff as needed. You will also be responsible for making, changing, and canceling reservations, serving as a lodge telephone operator, and answering inquiries about hotel services and local attractions. Your attention to detail and ability to work effectively in a fast-paced environment will ensure that our guests have an unforgettable experience at Mammoth Mountain.

What We Offer:
As a valued member of our team, you can expect a competitive hourly rate of $21.00 and a range of benefits, including free skiing at all Alterra Resorts, ski/snowboarding lessons discounts, equipment rental discounts, friends and family vouchers, retail and food discounts, and a 401(k) plan with company match. If you are passionate about delivering exceptional customer service and working in a dynamic environment, we encourage you to apply for this exciting opportunity.

Requirements:
To succeed in this role, you will need a high school diploma or equivalent, basic computer skills, and at least one year of experience in public or guest relations services. Your ability to communicate effectively, both verbally and in writing, will enable you to provide top-notch service to our guests and ensure that their needs are met promptly and efficiently.

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