Mammoth Mountain Host
3 days ago
Imagine waking up every morning in the beautiful mountains of California, surrounded by snow-capped peaks and lush green forests. As a Front Office Representative at Mammoth Mountain, your day would begin with a smile, ready to take on the challenges of providing exceptional service to our guests.
Here's a glimpse into what your typical day might look like:
* Greet and register guests, ensuring a warm welcome and a seamless check-in process
* Assign rooms, taking into account the preferences and requirements of each guest
* Dispatch lodge staff as needed, responding to guest requests and resolving any issues that may arise
* Make, change, and cancel reservations, ensuring that our guests' travel plans are well-planned and executed
* Serve as a lodge telephone operator, handling incoming calls and providing information and assistance as required
* Answer inquiries about hotel services and local attractions, providing expert advice and recommendations to our guests
What We Offer:
As a valued member of our team, you can expect a competitive hourly rate of $21.00 and a range of benefits, including free skiing at all Alterra Resorts, ski/snowboarding lessons discounts, equipment rental discounts, friends and family vouchers, retail and food discounts, and a 401(k) plan with company match. If you are passionate about delivering exceptional customer service and working in a dynamic environment, we encourage you to apply for this exciting opportunity.
Requirements:
To succeed in this role, you will need a high school diploma or equivalent, basic computer skills, and at least one year of experience in public or guest relations services. Your ability to communicate effectively, both verbally and in writing, will enable you to provide top-notch service to our guests and ensure that their needs are met promptly and efficiently.
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