Sales Director

1 week ago


Savannah, Georgia, United States Carter'sOshKosh Full time
Job Title: Sales Manager

At Carter's, we're committed to creating a diverse and inclusive work environment that fosters growth and development for our employees. As a Sales Manager, you will play a critical role in driving sales and revenue growth while upholding our company's mission, vision, and values.

Key Responsibilities:
  • Communicate effectively with the team, management, and associates to drive sales and revenue growth.
  • Support the management team in driving financial results through exceptional store standards, execution of company strategies, and positive customer interaction.
  • Assist in hiring, recruiting, and completing candidate application reviews to ensure open positions are filled timely.
  • Offer consistent, in-the-moment feedback to store team members to increase employee engagement.
  • Recognize and reward exceptional performance to drive employee motivation.
  • Partner with Store Manager to address performance concerns of associates.
  • Maintain the Company standard of a neat, clean, and organized store.
  • Meet and demonstrate exceptional customer service behaviors and maintain high standards throughout the store.
  • Responsible for leading and executing an assigned Division of Responsibility (DOR) through planning and detailed follow-through.
  • Perform Leader on Duty responsibilities by driving results and responding to customer concerns timely and with appropriate resolution.
  • Assist store management with modifying schedules based on business climate to maximize sales and productivity.
  • Regularly communicate with Store Manager to discuss strengths, opportunities, and trends in business.
  • Utilize customer feedback to identify areas of opportunity to implement actions to drive results.
Requirements:
  • High school degree or GED minimum requirement, Associates degree preferred or equivalent combination of education and experience.
  • Minimum of 1 year in retail store management.
  • Demonstrated customer engagement skills.
  • Demonstrates strong listening, written, and oral communication skills.
  • Ability to handle multiple tasks concurrently.
  • Basic computer skills.
  • Must be at least 18 years old.
Physical Demands:
  • Ability to lift 40 pounds on a regular basis.
  • Ability to stand for long periods of time; climb up and down a ladder.
  • Constant walking and standing; frequent bending, stooping, reaching, pushing, and pulling.
Availability Requirements:
  • Regular work frequency is required to remain an active employee.
  • Availability changes must be approved by the Store Manager and will be reviewed based on business needs.
  • Scheduled working shifts range from 3-8 hours in length (applicable state laws apply).

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