Sales Counter Representative

2 weeks ago


Round Rock, Texas, United States Heritage Pool Supply Group, Inc. Full time

Heritage Pool Supply Group, Inc. is looking for a proactive and customer-focused individual to join our team as a Sales Counter Representative. This full-time position emphasizes order processing at the sales counter, along with various related responsibilities such as inventory management, product stocking, shipping, and assisting with deliveries. The work schedule is typically Monday through Friday, with potential for additional hours during peak seasons. *Bilingual candidates are preferred.

KEY RESPONSIBILITIES

  • Processing sales orders at the point of sale using the company’s software system.
  • Engaging with customers through phone, email, and face-to-face interactions.
  • Welcoming customers with a positive demeanor.
  • Demonstrating basic computer and telephone proficiency.
  • Advising customers on the appropriate products for their needs.
  • Explaining pricing structures and sales terms to customers.
  • Generating Sales Orders.
  • Preparing Quotes to estimate project costs based on customer specifications.
  • Coordinating efficient delivery schedules.
  • Ensuring clear communication among management, staff, and clients.
  • Exhibiting honesty, courtesy, and respect towards customers and colleagues at all times.
  • Maintaining a clean and organized work environment.
  • Acquiring basic knowledge of available products.
  • Notifying management about customer requests for special order items.
  • Assisting with Inventory Cycle Counts.
  • Participating in order picking, staging, and replenishment activities.
  • Handling shipping and receiving tasks.
  • Assisting with loading and unloading delivery vehicles.
  • Performing other related duties as assigned.
QUALIFICATIONS
  • Basic computer skills and internet proficiency.
  • Experience with pool products is advantageous but not mandatory.
  • Bilingual (English and Spanish) is preferred, but not essential.
  • Forklift operation experience is beneficial.
  • Ability to lift up to 75 lbs; regularly lifting 50 lbs.
  • Must be able to pass a pre-employment drug screening.

We are an Equal Opportunity Employer and a Veteran Friendly Employer. Heritage Pool Supply Group values the skills and experience of military veterans and encourages them to apply for any position within our organization.



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