Customer Service Representative
1 week ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service/Assistant Property Manager at West Coast Self-Storage Group in Portland, OR.
Key Responsibilities- Show available units and guide customers through the leasing process
- Meet retail sales and occupancy objectives
- Provide exceptional customer service, including assessing customers' storage needs through in-person, phone, and web inquiries
- Manage, audit, and balance cash drawer and petty cash
- Perform general office tasks, such as filing, managing customer accounts, and sorting mail/deliveries
- Maintain property to West Coast's Clean & Operational standards, including cleaning vacated units, sweeping, mopping, and changing light bulbs
- Valid driver's license and reliable transportation
- Retail sales, cash management, and customer service experience
- Ability to self-manage while working independently to complete team and company objectives
- Ability to work weekends and some holidays
- Basic computer skills and working knowledge of MS Office products (Excel, Word, Outlook)
West Coast Self-Storage Group is a fast-growing company that values thinkers, problem-solvers, and independent-minded individuals who get their greatest satisfaction from helping others. We offer a competitive hourly wage, monthly and quarterly bonus potential, mileage reimbursement, phone stipend, medical, dental, and vision insurance, flexible spending account, employer-sponsored life insurance, paid sick and vacation time, 401(k)/Roth with matching funds, annual profit sharing, employee discount, referral program, on-the-job training, and promotion opportunities.
We are an equal opportunity employer and value having employees whose skills, experience, and background reflect the diverse populations we serve. In accordance with the Americans with Disabilities Act, reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of our positions.
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