Client Service Associate
1 day ago
PNC Financial Services Group is seeking a highly skilled Client Service Associate to join our team. As a Client Service Associate, you will be responsible for providing exceptional customer service and support to our clients, while also driving business growth and development.
Key Responsibilities:- Client Service: Serve as the primary point of contact for clients, providing timely and effective support to meet their needs and exceed their expectations.
- Business Development: Identify and pursue new business opportunities, building relationships with clients and partners to drive revenue growth and expansion.
- Process Improvement: Collaborate with cross-functional teams to streamline processes and improve efficiency, ensuring seamless delivery of services to clients.
- Communication: Develop and maintain strong relationships with clients, stakeholders, and internal teams, ensuring clear and effective communication to drive business results.
- Education: Associate's degree or equivalent experience.
- Experience: 4+ years of related business or functional experience.
- Skills: Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and stakeholders.
- Competencies: Accuracy and attention to detail, customer support policies, standards and procedures, decision making and critical thinking, effective communications, flexibility and adaptability, managing multiple priorities, problem management process, products and services, sales support and administration.
- Comprehensive Benefits Package: Medical, dental, vision, and life insurance, as well as 401(k) and pension plans.
- Professional Development Opportunities: Training and development programs to enhance skills and knowledge.
- Flexible Work Arrangements: Opportunities for remote work and flexible scheduling.
PNC Financial Services Group is an equal employment opportunity employer, committed to diversity and inclusion. We welcome applications from qualified individuals of all backgrounds and perspectives.
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