Patient Access Specialist
1 week ago
We are seeking a highly skilled Patient Access Specialist to join our team at Hackensack Meridian Health. As a Patient Access Specialist, you will be responsible for ensuring the smooth and efficient flow of patient access functions within our Patient Access Services Department.
Key Responsibilities- Conduct quality interviews with patients to ensure compliance with patient safety rules and state and federal regulations.
- Gather and verify patient demographics to validate patient identity.
- Conduct intensive screening of Medicare, Medicaid, and managed care patients to identify network status and coordination of benefits.
- Obtain patient consents and attestations as required.
- Perform job-related functions, including facility-based scheduling, bed planning, pre-registration, registration, insurance verification, pre-certification, point of service cash collection, and financial clearance.
- Ensure accurate completion of Medicare Secondary Payer Questionnaire.
- Verify benefits and pre-authorization requirements for patients.
- Process patient payments and reconcile daily cash drawer or shift payment transactions.
- Perform other duties as assigned by the Supervisor, Manager, or Director of Patient Access.
- High School diploma or equivalent required.
- Ability to work rotating schedules/shifts based on needs.
- Good written and verbal communication skills.
- Customer Service Oriented.
- Basic medical terminology knowledge.
- Proficient computer skills, including Microsoft Office and/or Google Suite platforms.
- Ability to work every other weekend and three (3) out of six (6) holidays.
- Bachelor's Degree and/or related experience.
- Minimum of 1+ years of experience in a hospital setting.
- Patient Financial services experience in a professional or hospital setting.
- Prior registration/insurance verification experience.
- Excellent Analytical, written and verbal communication, and interpersonal skills.
- Proficient medical terminology knowledge.
- Knowledge of insurance specifications, ICD10 and CPT4 codes.
- Bilingual (i.e. Spanish or Korean).
- Experience with EPIC HB, Cadence, and Prelude.
At Hackensack Meridian Health, we offer a competitive benefits package, scheduling flexibility, tuition reimbursement, employee discounts, and much more. We are committed to providing a positive and supportive work environment that fosters growth and development.
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