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Customer Service Representative

1 month ago

Lafayette, Louisiana, United States Elevations Credit Union Full time
About the Role

We are seeking a highly skilled and customer-focused Teller to join our team at Elevations Credit Union. As a Teller, you will be the face of our organization, providing exceptional service to our members and helping them achieve their financial goals.

Key Responsibilities
  • Provide personalized service to members, responding to their needs and resolving issues in a timely and professional manner.
  • Process transactions, including deposits, withdrawals, and payments, while maintaining accuracy and attention to detail.
  • Develop and maintain relationships with members, understanding their financial needs and providing solutions to meet those needs.
  • Work collaboratively with the branch team to achieve sales and service goals, while maintaining a positive and productive work environment.
Requirements
  • 6 months of experience in a customer-facing role, preferably in a financial services environment.
  • Proficient in Microsoft Word and Excel, with the ability to learn and adapt to new systems and technologies.
  • Bilingual English/Spanish language skills, with the ability to communicate effectively with members who speak Spanish.
What We Offer

As a Teller at Elevations Credit Union, you will have the opportunity to work in a dynamic and supportive environment, with a focus on providing exceptional service to our members. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.